Participant Waiver

We are very excited to have you join! To ensure we have met all legal requirements, please read and sign off on the terms below.

Terms & Conditions

KORAA (“we”, “us”, “our”) provides its service on the following Terms & Conditions (“T&Cs”). When a team, player or group joins KORAA (without limitation), the player (and each member of a team or group) is forming a contract subject to these terms and conditions with KORAA and are committing to the league/season/activity/sport they register for.

YOU SHOULD REVIEW THESE TERMS CAREFULLY. ESPECIALLY CLAUSES WHICH CONTAIN IMPORTANT LIMITATIONS ON OUR LIABILITY FOR PARTICIPATION IN OUR PROGRAM AND IN RELATION TO THE ORDINARY RISKS ARISING FROM PLAYING SPORTS. BY REGISTERING, YOU ARE ACCEPTING THESE TERMS IN FULL.

Refund Policy

KORAA adheres to a strict refund policy for registration fees paid online or in person. The following conditions apply:

  1. Discipline and Conduct Violations: No refunds will be issued if a player, team, or parent is suspended or expelled from KORAA for violating discipline policies or codes of conduct.

  2. Disagreements: No refunds will be given if a player or parent disagrees with the player’s coach, team, or tier placement.

  3. Voluntary Withdrawal: There will be no refund for voluntary withdrawal from the program.

  4. Canceled Sessions: No refunds will be issued for sessions canceled due to severe weather or facility closures.

  5. Medical Withdrawal: a) If a player withdraws due to medical reasons before completing 50% of the program, a prorated refund (minus the club administration fee) will be provided if requested within 14 days of the injury occurrence. Medical documentation must support the claim. b) No refund will be provided if more than 50% of the program has been completed.

  6. Program Inability: A full refund will be issued if KORAA is unable to field a team or provide a reasonable program alternative.

  7. Outstanding Debts: Any outstanding debts on the player’s family account will be deducted from any potential refund.

  8. Administration Fee: All refunds are subject to an administration fee, which varies by program.

  9. Refund Requests: Refund requests must be submitted in writing via email to KORAA. Requests sent through any other means will not be processed. Please allow 4-6 weeks [or more] for processing.

  10. Discretionary Refunds: The final amount of any refund will be at KORAA’s discretion.